Provide a solution- based on your understanding of the situation and your knowledge of your product, offer your solution to their problem.Īctive listening is an important skill for sales professionals, but it’s often difficult. Clarify your understanding- ask relevant questions to make sure you understand the situation.Ĥ. Repeat what the caller is saying- tell them you understand what they are feeling and what they are talking about.ģ. Listen to your caller- give your full attention and really understand what they are telling you.Ģ. There are four steps to active listening:ġ. Here’s everything you need to know about active listening in sales. By observing and truly understanding your client, you can close more deals and build better relationships. Active listening in sales is the key to your success in the profession.
0 kommentar(er)
